Shipping Terms for MercuriFashion.com
Free Worldwide Shipping with DHL Express
We are pleased to offer free worldwide shipping with DHL Express for all purchases made from our online store. Our goal is to ensure fast and reliable delivery no matter where you are located.
Location of Goods
All items available on MercuriFashion.com are stored in our warehouse in the Republic of San Marino. Before being shipped outside the borders of San Marino, each product undergoes mandatory customs clearance and receives an export license in accordance with the laws of the Republic of San Marino. The export and customs procedures comply with the requirements of the Customs Code of the Republic of San Marino (Law No. 122 of 2010).
Order Processing
After your order is placed in our online store, it will be processed on the next business day. If the order is placed during an official holiday or religious celebration, it will be delayed until the next business day. Please note that we do not process or ship orders during public holidays in the Republic of San Marino. For a complete list of public holidays, please refer to Legislative Decree No. 100 of 1998.
Shipping Methods and Delivery Time
All orders are shipped via DHL Express, which provides reliable and fast delivery to most countries around the world. The average delivery time is 2-3 business days from the time your order is placed. However, delivery times to remote areas may be longer depending on the logistical specifics of the destination country and region.
Track and Trace Your Order
Once your order has been processed and shipped, you will receive a tracking code via the email provided at checkout. You can use this code to track the status and location of your order through DHL’s tracking system on their official website. This will allow you to stay informed about the progress of your delivery.
Holiday Shipping Delays
Please note that during religious and secular holidays, both in San Marino and abroad, processing and delivery times may be extended. We encourage you to plan your purchases in advance, especially during major international holidays such as Christmas and Easter.
Legal Warranties and Consumer Rights
All shipping processes comply with the current legislation of the Republic of San Marino and international trade regulations. We guarantee that all shipping obligations will be fulfilled within the agreed timeframe. As a consumer, you have the right to return or exchange goods in accordance with the Consumer Protection Law No. 119 of 2005 of the Republic of San Marino.
We strive to provide our customers with the best service, ensuring fast shipping and reliability with every purchase.
